Our policies are designed to create a safe and fair environment for our customers. We do not sell or give out our customers information to third party companies.
Collection of Your Information
Information You Provide to Us
We collect personal information from you when you interact with us via this Site. Personal information is information that identifies you or is reasonably linked to you. The personal information we may collect includes your name‚ email address‚ mailing address‚ shipping address‚ phone number‚ and payment card information. When you ask us to ship an order‚ we collect the information you provide to us‚ such as the name‚ billing address‚ shipping address‚ and phone number of recipients. Here are some examples of ways in which you may choose to interact with us:
- Creating an personal account on our Site;
- Making an online‚
- Requesting customer service or otherwise contacting us;
- Submitting a story‚ testimonial‚ rating or review‚ or other content to the Site for possible posting on the Site;
- Participating in a contest‚ sweepstake‚ promotion‚ or survey;
- Otherwise submitting personal information to us
Use of Your Information
Costa Rican Store uses your information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment‚ internal business processes‚ marketing‚ authentication‚ loss and fraud prevention‚ public safety and legal functions. Here are some examples of the ways in which we use your information:
- To fulfill your requests for products and services and communicate with you about those requests;
- To register and service your account;
- To administer surveys‚ sweepstakes‚ contests‚ and promotions;
- To provide customer service and alert you to product information‚ including recalls;
- To help us improve and customize our service offerings‚ websites‚ and advertising;
- To send you information about our products‚ services‚ and promotions via various channels including email; and
- To protect the security or integrity of our websites and our business.
We accept returns of non food products within 7 days of delivery for an exchange. Return shipment is he customers responsibility. We are unable to accept returns on any food related products.